Terms of service
TERMS AND CONDITIONS
Last Updated: May 4, 2026
1. OVERVIEW
This website is operated by Velquyn. Throughout the site, the terms “we”, “us” and “our” refer to Velquyn. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
2. ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. Our products must not be used for any illegal or unauthorized purpose. A breach or violation of any of the Terms will result in an immediate termination of your Services.
3. HEALTH AND BEAUTY PRODUCT DISCLAIMER
· Information Only: The content provided by Velquyn is for informational purposes only and does not constitute medical advice.
· Sensitivity & Usage: Customers are advised to review all ingredients and instructions before use. We recommend performing a patch test for topical products. If irritation occurs, discontinue use immediately and consult a healthcare professional.
· Results: Individual results may vary. Velquyn does not guarantee specific outcomes regarding health or aesthetic improvements.
4. ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail or billing address provided at the time the order was made.
5. MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
6. SHIPPING AND DELIVERY
As a curated boutique, Velquyn partners with global suppliers to offer a diverse range of health and beauty innovations.
· Processing Time: Orders are typically processed within 1–3 business days.
· Delivery Times: Shipping times may vary based on your location and supplier origin. Estimated delivery windows provided at checkout are goals, not guarantees.
· Customs: Customers are responsible for any customs fees, import duties, or taxes incurred by their local government.
7. RETURNS AND REFUNDS
Due to the hygiene-sensitive nature of health and beauty products, we cannot accept returns on opened or used items unless they are defective or damaged upon arrival. Please refer to our Refund Policy for detailed instructions on how to file a claim for damaged goods.
8. THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.
9. LIMITATION OF LIABILITY
In no case shall Velquyn, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, or skin/health complications arising from your use of any of the service or any products procured using the service.
10. GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction in which Velquyn operates.
11. CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support.velquynorg@gmail.com.